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<H1>Apache Server Frequently Asked Questions</H1>
$Revision: 1.12 $ ($Date: 1997/04/09 11:59:17 $)
<H2>The Questions</H2>
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<!-- Stuff to Add: -->
<!-- - bad mod_rewrite included in 1.2b6 -->
<!-- - how-to PUT (publish, Netscape Gold) -->
<!-- - can't bind to port 80 -->
<!-- - permission denied -->
<!-- - address already in use -->
<!-- - "httpd: could not set socket option TCP_NODELAY" -->
<!-- not a problem if occasional; client disc before server -->
<!-- setsockopt -->
<!-- - disable Apache buffering of script output by using nph- -->
<!-- - access control based on DNS name really needs MAXIMUM_DNS -->
<!-- and double-check that rDNS resolves to name expected -->
<UL>
<LI><STRONG>Background</STRONG>
<OL START=1>
<LI><A HREF="#what">What is Apache?</A>
</LI>
<LI><A HREF="#why">Why was Apache created?</A>
</LI>
<LI><A HREF="#relate">How does The Apache Group's work relate to
other servers?</A>
</LI>
<LI><A HREF="#name">Why the name "Apache"?</A>
</LI>
<LI><A HREF="#compare">OK, so how does Apache compare to other servers?</A>
</LI>
<LI><A HREF="#tested">How thoroughly tested is Apache?</A>
</LI>
<LI><A HREF="#future">What are the future plans for Apache?</A>
</LI>
<LI><A HREF="#support">Whom do I contact for support?</A>
</LI>
<LI><A HREF="#more">Is there any more information on Apache?</A>
</LI>
<LI><A HREF="#where">Where can I get Apache?</A>
</LI>
</OL>
</LI>
<LI><STRONG>Technical Questions</STRONG>
<OL START=11>
<LI><A HREF="#what2do">"Why can't I ...? Why won't ...
work?" What to do in case of problems</A>
</LI>
<LI><A HREF="#compatible">How compatible is Apache with my existing
NCSA 1.3 setup?</A>
</LI>
<LI><A HREF="#premature-script-headers">What does it mean when my
CGIs fail with "Premature end of script headers"?</A>
</LI>
<LI><A HREF="#ssi-part-i">How do I enable SSI (parsed HTML)?</A>
</LI>
<LI><A HREF="#ssi-part-ii">Why don't my parsed files get cached?</A>
</LI>
<LI><A HREF="#ssi-part-iii">How can I have my script output parsed?</A>
</LI>
<LI><A HREF="#proxy">Does or will Apache act as a Proxy server?</A>
</LI>
<LI><A HREF="#multiviews">What are "multiviews"?</A>
</LI>
<LI><A HREF="#fdlim">Why can't I run more than <<EM>n</EM>>
virtual hosts?</A>
</LI>
<LI><A HREF="#limitGET">Why do I keep getting "access denied" for
form POST requests?</A>
</LI>
<LI><A HREF="#passwdauth">Can I use my <SAMP>/etc/passwd</SAMP> file
for Web page authentication?</A>
</LI>
</OL>
</LI>
</UL>
<HR>
<H2>The Answers</H2>
<P>
</P>
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<H3>
Background
</H3>
<OL START=1>
<LI><A
NAME="what"
><STRONG>What is Apache?</STRONG></A>
<P>
Apache was originally based on code and ideas found in the most
popular HTTP server of the time.. NCSA httpd 1.3 (early 1995). It has
since evolved into a far superior system which can rival (and probably
surpass) almost any other UNIX based HTTP server in terms of functionality,
efficiency and speed.
</P>
<P>
Since it began, it has been completely rewritten, and includes many new
features. Apache is, as of January 1997, the most popular WWW server on
the Internet, according to the
<A
HREF="http://www.netcraft.com/Survey/"
>Netcraft Survey</A>.
</P>
<HR>
</LI>
<LI><A
NAME="why"
><STRONG>Why was Apache created?</STRONG></A>
<P>
To address the concerns of a group of WWW providers and part-time httpd
programmers that httpd didn't behave as they wanted it to behave.
Apache is an entirely volunteer effort, completely funded by its
members, not by commercial sales.
<HR>
</P>
</LI>
<LI><A
NAME="relate"
><STRONG>How does The Apache Group's work relate to other
server efforts, such as NCSA's?</STRONG></A>
<P>
We, of course, owe a great debt to NCSA and their programmers for
making the server Apache was based on. We now, however, have our own
server, and our project is mostly our own. The Apache Project is an
entirely independent venture.
</P>
<HR>
</LI>
<LI><A
NAME="name"
><STRONG>Why the name "Apache"?</STRONG></A>
<P>
A cute name which stuck. Apache is "<STRONG>A
PA</STRONG>t<STRONG>CH</STRONG>y server". It was
based on some existing code and a series of "patch files".
</P>
<HR>
</LI>
<LI><A
NAME="compare"
><STRONG>OK, so how does Apache compare to other servers?</STRONG></A>
<P>
For an independent assessment, see
<A
HREF="http://webcompare.iworld.com/compare/chart.html"
><SAMP>http://webcompare.iworld.com/compare/chart.html</SAMP></A>.
</P>
<P>
Apache has been shown to be substantially faster than many other
free servers. Although certain commercial servers have claimed to
surpass Apache's speed (it has not been demonstrated that any of these
"benchmarks" are a good way of measuring WWW server speed at any
rate), we feel that it is better to have a mostly-fast free server
than an extremely-fast server that costs thousands of dollars. Apache
is run on sites that get millions of hits per day, and they have
experienced no performance difficulties.
</P>
<HR>
</LI>
<LI><A
NAME="tested"
><STRONG>How thoroughly tested is Apache?</STRONG></A>
<P>
Apache is run on over 400,000 Internet servers (as of April 1997). It has
been tested thoroughly by both developers and users. The Apache Group
maintains rigorous standards before releasing new versions of their
server, and our server runs without a hitch on over one third of all
WWW servers available on the Internet. When bugs do show up, we
release patches and new versions as soon as they are available.
</P>
<P>
See
<A
HREF="http://www.apache.org/info/apache_users.html"
><SAMP>http://www.apache.org/info/apache_users.html</SAMP></A>
for a partial list of sites running Apache.
</P>
<HR>
</LI>
<LI><A
NAME="future"
><STRONG>What are the future plans for Apache?</STRONG></A>
<P>
<UL>
<LI>to continue as a public domain HTTP server,
</LI>
<LI>to keep up with advances in HTTP protocol and web developments in
general
</LI>
<LI>to collect suggestions for fixes/improvements from its users,
</LI>
<LI>to respond to needs of large volume providers as well as
occasional users.
</LI>
</UL>
</P>
<HR>
</LI>
<LI><A
NAME="support"
><STRONG>Whom do I contact for support?</STRONG></A>
<P>
There is no official support for Apache. None of the developers want to
be swamped by a flood of trivial questions that can be resolved elsewhere.
Bug reports and suggestions should be sent <EM>via</EM>
<A
HREF="http://www.apache.org/bug_report.html"
>the bug report page</A> .
Other questions should be directed to the
<A
HREF="news:comp.infosystems.www.servers.unix"
><SAMP>comp.infosystems.www.servers.unix</SAMP></A>
newsgroup, where some of the Apache team lurk,
in the company of many other httpd gurus who should be able
to help.
</P>
<P>
Commercial support for Apache is, however, available from a number
of third parties.
</P>
<HR>
</LI>
<LI><A
NAME="more"
><STRONG>Is there any more information available on Apache?</STRONG></A>
<P>
Indeed there is. See the main Apache Web site at
<A
HREF="http://www.apache.org/"
><SAMP>http://www.apache.org/</SAMP></A>.
There is also a regular electronic publication called <EM>Apache
Week</EM> available; you can find out more about this at
<A
HREF="http://www.apacheweek.com"
REL="Help"
><SAMP>http://www.apacheweek.com/</SAMP></A>.
</P>
<HR>
</LI>
<LI><A
NAME="where"
><STRONG>Where can I get Apache?</STRONG></A>
<P>
You can find the source for Apache at the main web page,
<A
HREF="http://www.apache.org/"
><SAMP>http://www.apache.org/</SAMP></A>.
</P>
<HR>
</LI>
</OL>
<H3>
Technical Questions
</H3>
<OL START=11>
<LI><A
NAME="what2do"
><STRONG>"Why can't I ...? Why won't ... work?" What to
do in case of problems</STRONG></A>
<P>
If you are having trouble with your Apache server software, you should
take the following steps:
</P>
<OL>
<LI><STRONG>Check the errorlog!</STRONG>
<P>
Apache tries to be helpful when it encounters a problem. In many
cases, it will provide some details by writing one or messages to
the server error log (see the
<A
HREF="http:../mod/core.html#errorlog"
>ErrorLog</A>
directive). Somethimes this is enough for you to diagnose &
fix the problem yourself (such as file permissions or the like).
</P>
</LI>
<LI><STRONG>Check the Apache bug database</STRONG>
<P>
Most problems that get reported to The Apache Group are recorded in
the bug database (available at
<A
HREF="http://www.apache.org/bugdb.cgi"
><SAMP>http://www.apache.org/bugdb.cgi</SAMP></A>).
<EM><STRONG>Please</STRONG> check the existing reports, open
<STRONG>and</STRONG> closed, before adding one.</EM> If you find
that your issue has already been reported, please <EM>don't</EM> add
a "me, too" report. If the original report isn't closed
yet, we suggest that you check it periodically. You might also
consider contacting the original submittor, because there may be an
email exchange going on about the issue that isn't getting recorded
in the database.
</P>
</LI>
<LI><STRONG>Ask in the <SAMP>comp.infosystems.www.servers.unix</SAMP>
USENET newsgroup</STRONG>
<P>
A lot of common problems never make it to the bug database because
there's already high Q&A traffic about them in the
<A
HREF="news:comp.infosystems.www.servers.unix"
><SAMP>comp.infosystems.www.servers.unix</SAMP></A>
newsgroup. Many Apache users, and some of the developers, can be
found roaming its virtual halls, so it is suggested that you seek
wisdom there. The chances are good that you'll get a faster answer
there than from the bug database, even if you <EM>don't</EM> see
your question already posted.
</P>
</LI>
<LI><STRONG>If all else fails, report the problem in the bug
database</STRONG>
<P>
If you've gone through those steps above that are appropriate and
have obtained no relief, then please <EM>do</EM> let The Apache
Group know about the problem by logging a bug report (see
<A
HREF="http://www.apache.org/bugdb.cgi"
><SAMP>http://www.apache.org/bugdb.cgi</SAMP></A>).
</P>
<P>
If your problem involves the server crashing and generating a core
dump, please include a backtrace (if possible). As an example,
</P>
<PRE>
# cd <EM>ServerRoot</EM>
# dbx httpd core
(dbx) where
</PRE>
<P>
(Substitute the appropiate locations for your
<SAMP>ServerRoot</SAMP> and your <SAMP>httpd</SAMP> and
<SAMP>core</SAMP> files.)
</P>
</LI>
</OL>
<HR>
</LI>
<LI><A
NAME="compatible"
><STRONG>How compatible is Apache with my existing NCSA 1.3
setup?</STRONG></A>
<P>
Apache attempts to offer all the features and configuration options
of NCSA httpd 1.3, as well as many of the additional features found in
NCSA httpd 1.4 and NCSA httpd 1.5.
</P>
<P>
NCSA httpd appears to be moving toward adding experimental features
which are not generally required at the moment. Some of the experiments
will succeed while others will inevitably be dropped. The Apache
philosophy is to add what's needed as and when it is needed.
</P>
<P>
Friendly interaction between Apache and NCSA developers should ensure
that fundamental feature enhancments stay consistent between the two
servers for the foreseeable future.
</P>
<HR>
</LI>
<LI><A
NAME="premature-script-headers"
><STRONG>What does it mean when my CGIs fail with "Premature
end of script headers"?</STRONG></A>
<P>
</P>
<P>
It means just what it says: the server was expecting a complete set of
HTTP headers (one or more followed by a blank line), and didn't get
them. The most common cause of this is Perl scripts which haven't
disabled buffering; if you insert the following statements before your
first <SAMP>print</SAMP> statement, this will probably go away.
</P>
<PRE>
$cfh = select (STDOUT);
$| = 1;
select ($cfh);
</PRE>
<P>
If your script isn't written in Perl, do the equivalent thing for
whatever language you <EM>are</EM> using (<EM>e.g.</EM>, for C, call
<SAMP>fflush()</SAMP> after writing the headers).
</P>
<HR>
</LI>
<LI><A
NAME="ssi-part-i"
><STRONG>How do I enable SSI (parsed HTML)?</STRONG></A>
<P>
</P>
<HR>
</LI>
<LI><A
NAME="ssi-part-ii"
><STRONG>Why don't my parsed files get cached?</STRONG></A>
<P>
Since the server is performing run-time processing of your SSI
directives, which may change the content shipped to the client, it
can't know at the time it starts parsing what the final size of the
result will be, or whether the parsed result will always be the same.
This means that it can't generate <CODE>Content-Length</CODE> or
<CODE>Last-Modified</CODE> headers. Caches commonly work by comparing
the <CODE>Last-Modified</CODE> of what's in the cache with that being
delivered by the server. Since the server isn't sending that header
for a parsed document, whatever's doing the caching can't tell whether
the document has changed or not - and so fetches it again to be on the
safe side.
</P>
<P>
You can work around this in some cases by causing an
<CODE>Expires</CODE> header to be generated. (See the
<A
HREF="../mod/mod_expires.html"
REL="Help"
><CODE>mod_expires</CODE></A>
documentation for more details.)
</P>
<HR>
</LI>
<LI><A
NAME="ssi-part-iii"
><STRONG>How can I have my script output parsed?</STRONG></A>
<P>
So you want to include SSI directives in the output from your CGI
script, but can't figure out how to do it?
The short answer is "you can't." This has been regarded as a
security liability, and the basic solution is for your script itself to do
what the SSIs would be doing. After all, it's generating the
rest of the content.
</P>
<HR>
</LI>
<LI><A
NAME="proxy"
><STRONG>Does or will Apache act as a Proxy server?</STRONG></A>
<P>
Apache version 1.1 and above comes with a proxy module. If compiled
in, this will make Apache act as a caching-proxy server. This module
is still considered experimental, however.
</P>
<HR>
</LI>
<LI><A
NAME="multiviews"
><STRONG>What are "multiviews"?</STRONG></A>
<P>
"Multiviews" is the general name given to the Apache
server's ability to provide language-specific document variants in
response to a request. This is documented quite thoroughly in the
<A
HREF="http:../content-negotiation.html"
REL="Help"
>content negotiation</A>
description page.
</P>
<HR>
</LI>
<LI><A
NAME="multiviews"
><STRONG>Why can't I run more than <<EM>n</EM>>
virtual hosts?</STRONG></A>
<P>
The Apache server can behave unpredictably when it encounters some
resource limitations. One of these is the <EM>per</EM>-process limit
on <STRONG>file descriptors</STRONG>, and that's almost always the
cause of problems seen when adding virtual hosts. In this
case, it is not actually Apache that's encountering the problem, but
typically some library routine (such as <SAMP>gethostbyname()</SAMP>)
which needs file descriptors and doesn't complain intelligibly when it
can't get them.
</P>
<P>
Each virtual host requires several file descriptors for housekeeping
functions, in addition to those actually used to serve files to
clients.
</P>
<P>
Typical values for <<EM>n</EM>> that we've seen are in
the neighbourhoods of 128 or 250. When the server bumps into the file
descriptor limit, it may dump core with a SIGSEGV, or it might just
hang, or it may limp along and you'll see (possibly meaningful) errors
in the error log.
</P>
<P>
As to what you can do about this:
</P>
<OL>
<LI>Increase the number of file descriptors available to the server
(see your system's documentation on the <SAMP>limit</SAMP> or
<SAMP>ulimit</SAMP> commands)
</LI>
<LI>"Don't do that" - try to run with fewer virtual hosts
</LI>
<LI>Spread your operation across multiple server processes and/or ports
</LI>
</OL>
<P>
Since this is an operating-system limitation, there's not much else
available in the way of solutions.
</P>
<HR>
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<LI><A NAME="limitGET">
<STRONG>Why do I keep getting "access denied" for form POST
requests?</STRONG>
</A>
<P>
The most common cause of this is a <SAMP><Limit></SAMP> section
that only names the <SAMP>GET</SAMP> method. Look in your
configuration files for something that resembles the following and
would affect the location where the POST-handling script resides:
</P>
<PRE>
<Limit GET>
:
</PRE>
<P>
Change that to <SAMP><Limit GET POST></SAMP> and the problem
will probably go away.
</P>
<HR>
</LI>
<LI><A NAME="passwdauth">
<STRONG>Can I use my <SAMP>/etc/passwd</SAMP> file
for Web page authentication?</STRONG>
</A>
<P>
Yes, you can - but it's a <STRONG>very bad idea</STRONG>. Here are
some of the reasons:
</P>
<UL>
<LI>The Web technology provides no governors on how often or how
rapidly password (authentication failure) retries can be made. That
means that someone can hammer away at your system's
<SAMP>root</SAMP> password using the Web, using a dictionary or
similar mass attack, just as fast as the wire and your server can
handle the requests. Most operating systems these days include
attack detection (such as <EM>n</EM> failed passwords for the same
account within <EM>m</EM> seconds) and evasion (breaking the
connexion, disabling the account under attack, disabling
<EM>all</EM> logins from that source, <EM>et cetera</EM>), but the
Web does not.
</LI>
<LI>An account under attack isn't notified (unless the server is
heavily modified); there's no "You have 19483 login
failures" message when the legitimate owner logs in.
</LI>
<LI>Without an exhaustive and error-prone examination of the server
logs, you can't tell whether an account has been compromised.
Detecting that an attack has occurred, or is in progress, is fairly
obvious, though - <EM>if</EM> you look at the logs.
</LI>
<LI>Web authentication passwords (at least for Basic authentication)
generally fly across the wire, and through intermediate proxy
systems, in what amounts to plaintext. "O'er the net we
go/Caching all the way;/O what fun it is to surf/Giving my password
away!"
</LI>
<LI>Since HTTP is stateless, information about the authentication is
transmitted <EM>each and every time</EM> a request is made to the
server. Essentially, the client caches it after the first
successful access, and transmits it without asking for all
subsequent requests to the same server.
</LI>
<LI>It's relatively trivial for someone on your system to put up a
page that will steal the cached password from a client's cache. Can
you say "password grabber"?
</LI>
</UL>
<P>
If you still want to do this in light of the above disadvantages, the
method is left as an exercise for the reader. It'll void your Apache
warranty, though, and you'll lose all accumulated UNIX guru points.
</P>
<HR>
</LI>
</OL>
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