Commit 97058756 authored by Daniel Stenberg's avatar Daniel Stenberg
Browse files

MAIL-ETIQUETTE: intro and spam 

Added a little generic info section about the lists and a section about
how to deal with trolls and spam on the lists.
parent 3a158f30

docs/MAIL-ETIQUETTE

+43 −8
Original line number Diff line number Diff line
@@ -7,10 +7,12 @@ 
MAIL ETIQUETTE



 1. About the lists

  1.1 Netiquette

  1.2 Do Not Mail a Single Individual

  1.3 Subscription Required

  1.4 Moderation of new posters

  1.1 Mailing Lists

  1.2 Netiquette

  1.3 Do Not Mail a Single Individual

  1.4 Subscription Required

  1.5 Moderation of new posters

  1.6 Handling trolls and spam



 2. Sending mail

  2.1 Reply or New Mail
@@ -26,7 +28,19 @@ MAIL ETIQUETTE 


1. About the lists



  1.1 Netiquette

  1.1 Mailing Lists



  The mailing lists we have are all listed and described at

  http://curl.haxx.se/mail/



  Each mailing list is targeted to a specific set of users and subjects,

  please use the one or the ones that suit you the most.



  Each mailing list have hundreds up to thousands of readers, meaning that

  each mail sent will be received and read by a very large amount of people.

  People from various cultures, regions, religions and continents.



  1.2 Netiquette



  Netiquette is a common name for how to behave on the internet. Of course, in

  each particular group and subculture there will be differences in what is
@@ -36,7 +50,7 @@ MAIL ETIQUETTE 
  etiquette, and primarily this focus on how to behave on and how to use our

  mailing lists.



  1.2 Do Not Mail a Single Individual

  1.3 Do Not Mail a Single Individual



  Many people send one question to one person. One person gets many mails, and

  there is only one person who can give you a reply. The question may be
@@ -48,7 +62,7 @@ MAIL ETIQUETTE 
  services, by all means go ahead, but if it's just another curl question,

  take it to a suitable list instead.



  1.3 Subscription Required

  1.4 Subscription Required



  All curl mailing lists require that you are subscribed to allow a mail to go

  through to all the subscribers.
@@ -60,7 +74,7 @@ MAIL ETIQUETTE 
  The reason for this unfortunate and strict subscription policy is of course

  to stop spam from pestering the lists.



  1.4 Moderation of new posters

  1.5 Moderation of new posters



  Several of the curl mailing lists automatically make all posts from new

  subscribers require moderation. This means that after you've subscribed and
@@ -75,6 +89,27 @@ MAIL ETIQUETTE 
  The reason for this moderation policy is that we do suffer from spammers who

  actually subscribe and send spam to our lists.



  1.6 Handling trolls and spam



  Despite our good intensions and hard work to keep spam off the lists and to

  maintain a friendly and positive atmosphere, there will be times when spam

  and or trolls get through.



  Troll - "someone who posts inflammatory, extraneous, or off-topic messages

  in an online community"



  Spam - "use of electronic messaging systems to send unsolicited bulk

  messages"



  No matter what, we NEVER EVER respond to trolls or spammers on the list. If

  you believe the list admin should do something particular, contact him/her

  off-list. The subject will be taken care of as good as possible to prevent

  repeated offences, but responding on the list to such messages never lead to

  anything good and only puts the light even more on the offender: which was

  the entire purpose of it getting to the list in the first place.



  Don't feed the trolls!





2. Sending mail