Commit f4be31bb authored by Richard Bowen's avatar Richard Bowen
Browse files

The FAQ isn't here any more. 


git-svn-id: https://svn.apache.org/repos/asf/httpd/httpd/branches/2.2.x@1044382 13f79535-47bb-0310-9956-ffa450edef68
parent 20170e08

docs/manual/faq/index.html.en

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<link href="../style/css/manual-loose-100pc.css" rel="alternate stylesheet" media="all" type="text/css" title="No Sidebar - Default font size" />

<link href="../style/css/manual-print.css" rel="stylesheet" media="print" type="text/css" />

<link href="../images/favicon.ico" rel="shortcut icon" /></head>

<body id="manual-page"><div id="page-header">

<body id="manual-page" class="no-sidebar"><div id="page-header">

<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p>

<p class="apache">Apache HTTP Server Version 2.2</p>

<img alt="" src="../images/feather.gif" /></div>
@@ -22,89 +22,9 @@ 
<a href="../tr/faq/" hreflang="tr" rel="alternate" title="Trke">&nbsp;tr&nbsp;</a></p>

</div>



    <p>This document is not a traditional FAQ, but rather a quick

    guide showing you what to do when you run into problems with the

    Apache HTTP Server.</p>



    <p>A more traditional but quite outdated document is the <a href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3

    FAQ</a>.</p> 

    <p>The FAQ has moved to the <a href="http://wiki.apache.org/httpd/FAQ">HTTP Server Wiki</a>.</p>

</div>

</div>

<div id="quickview"><ul id="toc"><li><img alt="" src="../images/down.gif" /> <a href="#support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of

    problems</a></li>

<li><img alt="" src="../images/down.gif" /> <a href="#support.support">Whom do I contact for support?</a></li>

</ul></div>

<div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>

<div class="section">

<h2><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of

    problems</a></h2>

    



      <p>If you are having trouble with your Apache server software, you should

      take the following steps:</p>



      <dl>

      <dt>Check the ErrorLog!</dt>

      <dd><p>Apache tries to be helpful when it encounters a problem. In many

      cases, it will provide some details by writing one or more messages to the

      server error log. Sometimes this is enough for you to diagnose and fix

      the problem yourself (such as file permissions or the like). The default

      location of the error log is

      <code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the

      location on your server.</p>



      <p>If you end up in any of the support forums this is quite likely to be the

      first place they will ask you retrieve information from.  Please ensure you

      know where to find your errorlog.  If you are unsure, the wiki page

      <a href="http://wiki.apache.org/httpd/DistrosDefaultLayout"> here</a> can

      give you some ideas where to look.</p></dd>



      <dt>Consult the wiki</dt>

      <dd>The <a href="http://wiki.apache.org/httpd/">Apache HTTP

      Server Wiki</a> contains guides to solving many common

      problems.</dd>



      <dt>Check the Apache bug database</dt> <dd>Most problems that

      get reported to The Apache Group are recorded in the <a href="http://httpd.apache.org/bug_report.html">bug database</a>.

      <strong>Do not</strong> submit a new bug report until you have

      checked existing reports (open <em>and</em> closed) and asked

      about your problem in a user-support forum (see below). If you

      find that your issue has already been reported, please

      <em>don't</em> add a "me, too" report.</dd>



      <dt><a id="support.what2do.user-support" name="support.what2do.user-support">Ask in a user support forum</a></dt>

      <dd><p>Apache has an active community of users who are willing to share

      their knowledge. Participating in this community is usually the best and

      fastest way to get answers to your questions and problems.</p>



      <p><a href="http://httpd.apache.org/userslist.html">Users

      mailing list</a></p>



      <p><a href="irc://irc.freenode.net/#httpd">#httpd</a> on 

      <a href="http://freenode.net">Freenode IRC</a> is also available for 

      user support issues.</p>

      </dd>



      <dt>Please use the bug database for bugs!</dt>

      <dd><p>If you've gone through those steps above that are appropriate and

      have obtained no relief, then please <em>do</em> let the httpd developers

      know about the problem by <a href="http://httpd.apache.org/bug_report.html">logging a bug

      report</a>.</p>



      <p>If your problem involves the server crashing and generating a core

      dump, please <a href="http://httpd.apache.org/dev/debugging.html">

      include a backtrace</a> (if possible).</p>

      </dd>

      </dl>

    </div><div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>

<div class="section">

<h2><a name="support.support" id="support.support">Whom do I contact for support?</a></h2>

      <p>With millions of users and fewer than sixty volunteer developers,

      we cannot provide personal support for Apache. For free support, we

      suggest participating in a user forum (see above).</p>



      <p>Professional, commercial support for Apache is available from

      a number of companies.</p>

    </div></div>

<div class="bottomlang">

<p><span>Available Languages: </span><a href="../en/faq/" title="English">&nbsp;en&nbsp;</a> |

<a href="../tr/faq/" hreflang="tr" rel="alternate" title="Trke">&nbsp;tr&nbsp;</a></p>

docs/manual/faq/index.xml

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@@ -26,88 +26,8 @@ 
<title>Frequently Asked Questions</title>



<summary>

    <p>This document is not a traditional FAQ, but rather a quick

    guide showing you what to do when you run into problems with the

    Apache HTTP Server.</p>



    <p>A more traditional but quite outdated document is the <a

    href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3

    FAQ</a>.</p> 

    <p>The FAQ has moved to the <a

    href="http://wiki.apache.org/httpd/FAQ">HTTP Server Wiki</a>.</p>

</summary>



    <section id="support.what2do">

    <title>"Why can't I ...? Why won't ... work?" What to do in case of

    problems</title>



      <p>If you are having trouble with your Apache server software, you should

      take the following steps:</p>



      <dl>

      <dt>Check the ErrorLog!</dt>

      <dd><p>Apache tries to be helpful when it encounters a problem. In many

      cases, it will provide some details by writing one or more messages to the

      server error log. Sometimes this is enough for you to diagnose and fix

      the problem yourself (such as file permissions or the like). The default

      location of the error log is

      <code>/usr/local/apache2/logs/error_log</code>, but see the <directive

      module="core">ErrorLog</directive> directive in your config files for the

      location on your server.</p>



      <p>If you end up in any of the support forums this is quite likely to be the

      first place they will ask you retrieve information from.  Please ensure you

      know where to find your errorlog.  If you are unsure, the wiki page

      <a href="http://wiki.apache.org/httpd/DistrosDefaultLayout"> here</a> can

      give you some ideas where to look.</p></dd>



      <dt>Consult the wiki</dt>

      <dd>The <a href="http://wiki.apache.org/httpd/">Apache HTTP

      Server Wiki</a> contains guides to solving many common

      problems.</dd>



      <dt>Check the Apache bug database</dt> <dd>Most problems that

      get reported to The Apache Group are recorded in the <a

      href="http://httpd.apache.org/bug_report.html">bug database</a>.

      <strong>Do not</strong> submit a new bug report until you have

      checked existing reports (open <em>and</em> closed) and asked

      about your problem in a user-support forum (see below). If you

      find that your issue has already been reported, please

      <em>don't</em> add a "me, too" report.</dd>



      <dt><a id="support.what2do.user-support"

      name="support.what2do.user-support">Ask in a user support forum</a></dt>

      <dd><p>Apache has an active community of users who are willing to share

      their knowledge. Participating in this community is usually the best and

      fastest way to get answers to your questions and problems.</p>



      <p><a href="http://httpd.apache.org/userslist.html">Users

      mailing list</a></p>



      <p><a href="irc://irc.freenode.net/#httpd">#httpd</a> on 

      <a href="http://freenode.net">Freenode IRC</a> is also available for 

      user support issues.</p>

      </dd>



      <dt>Please use the bug database for bugs!</dt>

      <dd><p>If you've gone through those steps above that are appropriate and

      have obtained no relief, then please <em>do</em> let the httpd developers

      know about the problem by <a

      href="http://httpd.apache.org/bug_report.html">logging a bug

      report</a>.</p>



      <p>If your problem involves the server crashing and generating a core

      dump, please <a href="http://httpd.apache.org/dev/debugging.html">

      include a backtrace</a> (if possible).</p>

      </dd>

      </dl>

    </section>



    <section id="support.support"><title>Whom do I contact for support?</title>

      <p>With millions of users and fewer than sixty volunteer developers,

      we cannot provide personal support for Apache. For free support, we

      suggest participating in a user forum (see above).</p>



      <p>Professional, commercial support for Apache is available from

      a number of companies.</p>

    </section>



</manualpage>

docs/manual/index.html.en

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<li><a href="platform/ebcdic.html">EBCDIC Port</a></li>

</ul>

</div><div class="category"><h2><a name="other" id="other">Other Topics</a></h2>

<ul><li><a href="faq/">Frequently Asked Questions</a></li>

<ul><li><a href="http://wiki.apache.org/httpd/FAQ">Frequently Asked Questions</a></li>

<li><a href="sitemap.html">Sitemap</a></li>

<li><a href="developer/">Documentation for Developers</a></li>

<li><a href="misc/">Other Notes</a></li>

docs/manual/index.xml

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</category>



<category id="other"><title>Other Topics</title>

    <page href="faq/">Frequently Asked Questions</page>

    <page href="http://wiki.apache.org/httpd/FAQ">Frequently Asked Questions</page>

    <page href="sitemap.html">Sitemap</page>

    <page href="developer/">Documentation for Developers</page>

    <page href="misc/">Other Notes</page>

docs/manual/invoking.html.en

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    </ul>



    <p>For further trouble-shooting instructions, consult the

    Apache <a href="faq/">FAQ</a>.</p>

    Apache <a href="http://wiki.apache.org/httpd/FAQ">FAQ</a>.</p>

</div><div class="top"><a href="#page-header"><img alt="top" src="./images/up.gif" /></a></div>

<div class="section">

<h2><a name="boot" id="boot">Starting at Boot-Time</a></h2>