Commit e1609202 authored by Joshua Slive's avatar Joshua Slive
Browse files

Update support info.


git-svn-id: https://svn.apache.org/repos/asf/httpd/httpd/trunk@90582 13f79535-47bb-0310-9956-ffa450edef68
parent 5afe26d1
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@@ -43,13 +43,13 @@
    the server error log.  Sometimes this is enough for you to diagnose
    & fix the problem yourself (such as file permissions or the like).
    The default location of the error log is
    <SAMP>/usr/local/apache/logs/error_log</SAMP>, but see the
    <SAMP>/usr/local/apache2/logs/error_log</SAMP>, but see the
    <A HREF="../mod/core.html#errorlog"><SAMP>ErrorLog</SAMP></A>
    directive in your config files for the location on your server.
    </P>
   </LI>
   <LI><STRONG>Check the
    <A HREF="http://httpd.apache.org/docs/misc/FAQ.html">FAQ</A>!</STRONG>
    <A HREF="http://httpd.apache.org/docs-2.0/">FAQ</A>!</STRONG>
    <P>
    The latest version of the Apache Frequently-Asked Questions list can
    always be found at the main Apache web site.
@@ -70,20 +70,32 @@
    in the database.
    </P>
   </LI>
   <LI><STRONG>Ask in the <SAMP>comp.infosystems.www.servers.unix</SAMP>
    or <SAMP>comp.infosystems.www.servers.ms-windows</SAMP> USENET
    newsgroup (as appropriate for the platform you use).</STRONG>
    <P>
    A lot of common problems never make it to the bug database because
    there's already high Q&amp;A traffic about them in the
    <A HREF="news:comp.infosystems.www.servers.unix"
    ><SAMP>comp.infosystems.www.servers.unix</SAMP></A>
    newsgroup.  Many Apache users, and some of the developers, can be
    found roaming its virtual halls, so it is suggested that you seek
    wisdom there.  The chances are good that you'll get a faster answer
    there than from the bug database, even if you <EM>don't</EM> see
    your question already posted.
    </P>
   <LI><STRONG><a name="user-support">Ask in a user support forum</a></STRONG>
    <P>Apache has an active community of users who are willing to 
    share their knowledge.  Participating in this community is
    usually the best and fastest way to get answers to your
    questions and problems.</P>
    <P>USENET newsgroups:</P>
<ul>
 <li>comp.infosystems.www.servers.unix
 [<a href="news:comp.infosystems.www.servers.unix">nntp</a>]
 [<a href="http://groups.google.com/groups?group=comp.infosystems.www.servers.unix">google</a>]
</li>
 <li>comp.infosystems.www.servers.ms-windows
 [<a href="news:comp.infosystems.www.servers.ms-windows">nntp</a>]
 [<a href="http://groups.google.com/groups?group=comp.infosystems.www.servers.ms-windows">google</a>]
</li>
 <li>comp.infosystems.www.authoring.cgi
 [<a href="news:comp.infosystems.www.authoring.cgi">news</a>]
 [<a href="http://groups.google.com/groups?group=comp.infosystems.www.authoring.cgi">google</a>]
</li>
</ul>

    <p>Mailing Lists:</p>
<ul>
<li><a href="http://groups.yahoo.com/group/apache-server"
>apache-server@yahoogroups.com</a></li>
</ul>
   </LI>
   <LI><STRONG>If all else fails, report the problem in the bug
    database</STRONG>
@@ -116,24 +128,15 @@
  <HR>

 <H3><A NAME="support">Whom do I contact for support?</A></H3> 
  <P>
  There is no official support for Apache. None of the developers want to
  be swamped by a flood of trivial questions that can be resolved elsewhere.
  Bug reports and suggestions should be sent <EM>via</EM>
  <A HREF="http://www.apache.org/bug_report.html">the bug report page</A>.
  Other questions should be directed to the
  <A HREF="news:comp.infosystems.www.servers.unix"
  >comp.infosystems.www.servers.unix</A> or <A HREF=
  "news:comp.infosystems.www.servers.ms-windows"
  >comp.infosystems.www.servers.ms-windows</A>
  newsgroup (as appropriate for the platform you use), where some of the 
  Apache team lurk, in the company of many other httpd gurus who 
  should be able to help.
  </P>
  <P>
  Commercial support for Apache is, however, available from a number
  of third parties.
  </P>

 <P>With several million users and fewer than forty volunteer
 developers, we cannot provide personal support for Apache.  For free
 support, we suggest participating in a <a href="#user-support">user
 forum</a>.</p>

 <p>Professional, commercial support for Apache is available from 
  <a href="http://www.apache.org/info/support.cgi">a number of
  companies</a>.</p>

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