Commit 5cb65649 authored by Joshua Slive's avatar Joshua Slive
Browse files

New faq for 2.0. Start with a relatively clean slate. 

The existing faq will be deleted soon.

Discussion to follow on docs list.


git-svn-id: https://svn.apache.org/repos/asf/httpd/httpd/trunk@90568 13f79535-47bb-0310-9956-ffa450edef68
parent b4e6bee1

docs/manual/faq/footer.html

0 → 100644
+8 −0
Original line number Diff line number Diff line 
<HR>



<H3 ALIGN="CENTER">

 Apache HTTP Server Version 2.0

</H3>



<A HREF="./"><IMG SRC="../images/index.gif" ALT="Index"></A>

<A HREF="../"><IMG SRC="../images/home.gif" ALT="Home"></A>

docs/manual/faq/header.html

0 → 100644
+6 −0
Original line number Diff line number Diff line 
<DIV ALIGN="CENTER">

 <IMG SRC="../images/sub.gif" ALT="[APACHE DOCUMENTATION]">

 <H3>

  Apache HTTP Server Version 2.0

 </H3>

</DIV>

docs/manual/faq/index.html

0 → 100644
+67 −0
Original line number Diff line number Diff line 
<!--#if expr="$QUERY_STRING = ONEPAGE" -->

  <!--#set var="ONEPAGE" value="YES" -->

<!--#else -->

  <!--#set var="ONEPAGE" value="" -->

<!--#endif -->

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">

<HTML>

 <HEAD>

  <TITLE>Apache Server Frequently Asked Questions</TITLE>

 </HEAD>

 <BODY

  BGCOLOR="#FFFFFF"

  TEXT="#000000"

  LINK="#0000FF"

  VLINK="#000080"

  ALINK="#FF0000"

 >

  <!--#include virtual="header.html" -->

  <H1 ALIGN="CENTER">Frequently Asked Questions</H1>



  <P>

  The latest version of this FAQ is always available from the main

  Apache web site, at &lt;<A

  HREF="http://httpd.apache.org/docs-2.0/faq/" REL="Help"

  ><SAMP>http://httpd.apache.org/docs-2.0/faq/</SAMP></A>&gt;.

  <!--#if expr="!$ONEPAGE" --> In addition, you can view this FAQ <a

  href="./?ONEPAGE">all in one page</a> for easy searching and

  printing.<!--#endif -->

  </P>



  <p>Since Apache 2.0 is very new, we don't yet know what the

  <em>Frequently Asked Questions</em> will be.  While this section

  fills up, you should also consult the <a

  href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3 FAQ</a>

  to see if your question is answered there.</p>







  <H2>Categories</H2>



<!--#if expr="!$ONEPAGE" -->



<dl>



<dt><a href="support.html">Support</a></dt>

<dd>What do I do when I have problems?</dd>



</dl>



<!--#else -->



<dl>



<dt><a href="#support.html">Support</a></dt>

<dd>What do I do when I have problems?</dd>



</dl>



<hr>



<!--#include virtual="support.html" -->



<!--#endif -->



<!--#include virtual="footer.html" -->

</BODY>

</HTML>

docs/manual/faq/support.html

0 → 100644
+143 −0
Original line number Diff line number Diff line 
<!--#if expr="!$ONEPAGE" -->

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">

<HTML>

 <HEAD>

  <TITLE>Support - Apache Server Frequently Asked Questions</TITLE>

 </HEAD>

<!-- Background white, links blue (unvisited), navy (visited), red (active) -->

 <BODY

  BGCOLOR="#FFFFFF"

  TEXT="#000000"

  LINK="#0000FF"

  VLINK="#000080"

  ALINK="#FF0000"

 >

  <!--#include virtual="header.html" -->

  <H1 ALIGN="CENTER">Apache Server Frequently Asked Questions</H1>

<!--#endif -->



  <H2><a name="support.html">Support</a></H2>



<UL>

   <LI><A HREF="#what2do">&quot;Why can't I ...?  Why won't ...

        work?&quot;  What to do in case of problems</A>

   </LI>

   <LI><A HREF="#support">Whom do I contact for support?</A>

   </LI>



</UL>



<HR>



 <H3><A NAME="what2do">&quot;Why can't I ...?  Why won't ... work?&quot;  

	What to do in case of problems</A></H3>

  <P>

  If you are having trouble with your Apache server software, you should

  take the following steps:

  </P>

  <OL>

   <LI><STRONG>Check the errorlog!</STRONG>

    <P>

    Apache tries to be helpful when it encounters a problem.  In many

    cases, it will provide some details by writing one or messages to

    the server error log.  Sometimes this is enough for you to diagnose

    &amp; fix the problem yourself (such as file permissions or the like).

    The default location of the error log is

    <SAMP>/usr/local/apache/logs/error_log</SAMP>, but see the

    <A HREF="../mod/core.html#errorlog"><SAMP>ErrorLog</SAMP></A>

    directive in your config files for the location on your server.

    </P>

   </LI>

   <LI><STRONG>Check the

    <A HREF="http://httpd.apache.org/docs/misc/FAQ.html">FAQ</A>!</STRONG>

    <P>

    The latest version of the Apache Frequently-Asked Questions list can

    always be found at the main Apache web site.

    </P>

   </LI>

   <LI><STRONG>Check the Apache bug database</STRONG>

    <P>

    Most problems that get reported to The Apache Group are recorded in

    the

    <A HREF="http://bugs.apache.org/">bug database</A>.

    <EM><STRONG>Please</STRONG> check the existing reports, open

    <STRONG>and</STRONG> closed, before adding one.</EM>  If you find

    that your issue has already been reported, please <EM>don't</EM> add

    a &quot;me, too&quot; report.  If the original report isn't closed

    yet, we suggest that you check it periodically.  You might also

    consider contacting the original submitter, because there may be an

    email exchange going on about the issue that isn't getting recorded

    in the database.

    </P>

   </LI>

   <LI><STRONG>Ask in the <SAMP>comp.infosystems.www.servers.unix</SAMP>

    or <SAMP>comp.infosystems.www.servers.ms-windows</SAMP> USENET

    newsgroup (as appropriate for the platform you use).</STRONG>

    <P>

    A lot of common problems never make it to the bug database because

    there's already high Q&amp;A traffic about them in the

    <A HREF="news:comp.infosystems.www.servers.unix"

    ><SAMP>comp.infosystems.www.servers.unix</SAMP></A>

    newsgroup.  Many Apache users, and some of the developers, can be

    found roaming its virtual halls, so it is suggested that you seek

    wisdom there.  The chances are good that you'll get a faster answer

    there than from the bug database, even if you <EM>don't</EM> see

    your question already posted.

    </P>

   </LI>

   <LI><STRONG>If all else fails, report the problem in the bug

    database</STRONG>

    <P>

    If you've gone through those steps above that are appropriate and

    have obtained no relief, then please <EM>do</EM> let The Apache

    Group know about the problem by

    <A HREF="http://httpd.apache.org/bug_report.html">logging a bug report</A>.

    </P>

    <P>

    If your problem involves the server crashing and generating a core

    dump, please include a backtrace (if possible).  As an example,

    </P>

    <P>

    <DL>

     <DD><CODE># cd <EM>ServerRoot</EM><BR>

      # dbx httpd core<BR>

      (dbx) where</CODE>

     </DD>

    </DL>

    <P></P>

    <P>

    (Substitute the appropriate locations for your

    <SAMP>ServerRoot</SAMP> and your <SAMP>httpd</SAMP> and

    <SAMP>core</SAMP> files.  You may have to use <CODE>gdb</CODE>

    instead of <CODE>dbx</CODE>.)

    </P>

   </LI>

  </OL>

  <HR>



 <H3><A NAME="support">Whom do I contact for support?</A></H3>

  <P>

  There is no official support for Apache. None of the developers want to

  be swamped by a flood of trivial questions that can be resolved elsewhere.

  Bug reports and suggestions should be sent <EM>via</EM>

  <A HREF="http://www.apache.org/bug_report.html">the bug report page</A>.

  Other questions should be directed to the

  <A HREF="news:comp.infosystems.www.servers.unix"

  >comp.infosystems.www.servers.unix</A> or <A HREF=

  "news:comp.infosystems.www.servers.ms-windows"

  >comp.infosystems.www.servers.ms-windows</A>

  newsgroup (as appropriate for the platform you use), where some of the 

  Apache team lurk, in the company of many other httpd gurus who 

  should be able to help.

  </P>

  <P>

  Commercial support for Apache is, however, available from a number

  of third parties.

  </P>



<!--#if expr="!$ONEPAGE" -->



<!--#include virtual="footer.html" -->

</BODY>

</HTML>

<!--#endif -->